Why Buy From Us?

We offer a wide selection of custom Santa letter options at the lowest price on the web! Our beautiful designs include plenty of personal information and are printed on high-quality materials. With our huge variety of backgrounds and Santa letter templates to choose from, including the option of creating your own, you can share a unique, unforgettable gift with the special children in your life. We’re excited to help give your child a memory filled with Christmas magic and wonder that will last a lifetime.

We are a small, family-operated business founded in 2009 by my then teenage daughter as a way to raise money for an international trip to promote leadership and peace for today’s youth. I have since taken over the business, and I have loved watching my youngest daughter’s excitement and joy when she received our Santa letters. Reading all of the positive feedback from our customers with similar experiences truly makes Christmastime meaningful for me. Christmas is a magical time of year, and nothing can replace the childhood memory of receiving a personalized Santa letter.

Thank you for taking the time to visit North Pole Santa Letters. Imagine your special child’s wonder and excitement when receiving a letter from Santa made especially for them!
Shipping is always free at northpolesantaletters.net.

Our Philosophy

We are a small family business striving to bring you high-quality products at reasonable prices. We treat our customers in a friendly and professional manner. Our goal is to create long-lasting relationships with our customers and, most importantly, to create lasting memories of the magic of Christmas for all the special children who receive one of our letters.

Customer Satisfaction

Our goal is to make your experience with us as satisfying as possible. We’ve been taking care of our customers since 2009. If for any reason you are unsatisfied with our service, or if you would like to make suggestions for our products, please email us at [email protected]. We do our best to return all emails within 24 hours and take pride in our customer service. We can help you find what you are looking for, offer advice on products, answer questions and even create custom letters.

Great Selection

We offer 17 high quality backgrounds, including our exclusive Santa’s Workshop paper, and 24 letter options to choose from. Our letters provide several opportunities for unique personalization for every child, and can be printed on any background. In addition, we now offer the ability to create your own custom letter or make additional modifications to any of the existing letters (prices may vary).

We Value Speed

Beginning the Friday after Thanksgiving, most orders ship within one business day and will be delivered before Christmas. Many ship the same day. Orders with the Authentic North Pole Postmark are processed through North Pole, Alaska, and may take up to 21 days to be delivered from the order date. Orders with one of our custom postmarks are generally delivered within 3-14 days after receipt of your order.

We Respect Your Privacy

Your privacy is important to us! We appreciate your business and take responsibility to protect your privacy, treating your information as if it was our own. We do not share, trade, sell, or otherwise distribute your personal information in any way.

How We Use Your Information

North Pole Santa letters only collects data given by users on a voluntary basis. We use the information you provide about yourself when placing an order only to complete that order. Any information you provide about someone else when placing an order is used only to create the letter and ship the product. Email addresses will only be used to provide confirmation of order status, answer questions, and to send yearly promotional emails. They are not used for any other purpose and are never shared with outside parties. We never use or share personally identifiable information provided to us online in ways unrelated to the ones described above, without also providing you an opportunity to opt-out or otherwise prohibit such unrelated uses.

North Pole Santa Letters is a Secure Retailer

Shop with confidence! All private information is secure and protected, and payments are only accepted through PayPal, which offers full protection. Personal information neither passes through nor is collected by the North Pole Santa Letters website.